1. How do I sign up for the transport service?
Our transport service is accessible only through an online signup. To get started, simply visit our website at JOSADEL and complete the registration form. After signing up, we’ll reach out to you with a confirmation and further details.

2. What happens after I complete the online signup?
Once you submit the online signup form, our team will process your request. You will be contacted or receive a confirmation email within [e.g., 24 hours], including information on your account and next steps.

3. How do I make a payment for the service?
Payment instructions will be provided once your booking is confirmed over the phone.

4. How do I know if my booking is confirmed?

After you complete the online signup and submit your booking preferences, you will receive a call or an email confirmation from us.

5. Can I change or cancel my booking after signing up?
Yes, you can request changes or cancellations after booking. Note that any modifications are subject to availability and may involve additional fees depending on the notice period.

6. How far in advance do I need to book?
We recommend booking at least 1 week in advance to ensure availability. Same-day bookings may be possible, but we advise contacting us as early as possible for the best options.

7. What areas do you cover with the logistics service?
Our chauffeur services cover lagos and other neighbouring western states within 400km. If you require service outside these areas, please still reach out to us.

8. What are your rates for the chauffeur service?
Our rates vary based on the service requested, time, and location. For detailed pricing, please complete the online signup and you would receive a call detailing the price options.

9. Can I set up a recurring service?
Absolutely! If you require regular transport services we’ll be happy to discuss options and schedule recurring services based on your needs.

13. Do you offer refunds for cancellations?
Our refund policy depends on the timing of your cancellation. For details on our cancellation and refund policy, please refer to our Terms and Conditions page on our website or inquire via the contact form.

14. Can I add extra stops to my journey?
Additional stops can be arranged based on your requirements. For modifications after signup, please contact us and we’ll do our best to accommodate.